1. Information We Collect
Information You Provide
Automatically Collected
Depending on the products you use, we may collect additional categories of information you provide, including details about a criminal matter, a civil dispute, a family-law matter, or a personal-injury matter, and text we extract from documents you upload (using a document text-recognition service). We use this information to provide the relevant product to you.
AskSensai access depends on the current account and feature settings. If the page asks you to sign in, an account is required to continue. Where anonymous access is enabled, we place a random session identifier on your device (the sensai_anon cookie) to apply usage limits and measure overall usage. Anonymous conversations are not saved to an account. We also use your IP address to apply these usage limits.
2. How We Use Your Information
When you are signed in, our in-product assistant (Copilot) can read and summarize information from your own account and matters to help you understand and manage them. The Copilot only accesses data you already have access to. Any action that changes your data or sends something on your behalf requires your explicit confirmation; the Copilot does not take such actions automatically.
Some general informational answers from our assistant are supported by references to LawSensai's own content and are checked for consistency with those sources. These answers are informational only and are not legal advice.
3. Data Security
The controls below describe account access, data handling, and how to report a security concern.
Data Protection
LawSensai uses HTTPS for website connections and provider infrastructure for data storage and processing. Specific protections depend on the feature and provider.
Access Controls
Account authentication and role-based access checks help control access to protected features. Attorney accounts can enable two-step verification on supported attorney routes.
Security Reporting
Security concerns can be reported to security@lawsens.ai. Product-specific responsible-disclosure pages describe their reporting scope and safe-harbor terms.
Privacy Requests
This policy explains how information is collected, used, retained, and shared, and how to submit a privacy request.
4. Your Rights (GDPR/CCPA)
You have comprehensive rights regarding your personal data. We make it easy to exercise these rights.
Right to Access & Data Portability
Request a complete copy of your personal data in a machine-readable format (JSON or CSV). We'll deliver it within 30 days.
Right to Deletion (Right to be Forgotten)
Request complete deletion of your account and all associated personal data. We'll process your request within 30 days.
Right to Rectification
Correct any inaccurate or incomplete personal data we hold about you. Update your information anytime in your account settings.
Right to Restrict Processing
Limit how we process your personal data under certain circumstances, such as when you contest accuracy or object to processing.
Right to Object
Object to processing of your personal data for direct marketing, profiling, or other purposes based on legitimate interests.
Right to Non-Discrimination
We will never discriminate against you for exercising any of your privacy rights. Equal service for all users.
To exercise any of these rights, contact us at privacy@lawsens.ai or use the privacy controls in your account settings. We respond within 30 days.
6. Third-Party Services
We work with trusted partners who are contractually obligated to protect your data:
Stripe
Secure payment processing
Supabase
Database and authentication
Vercel
Hosting and infrastructure
Anthropic
AI assistant and document tools
AI processing and document tools
OpenAI
AI processing and document tools
SendGrid
Email delivery
Clerk
User authentication
We use third-party artificial-intelligence providers to power our assistant, document tools, and document text-recognition features. Depending on the feature you use, the text or files you submit may be processed by one or more of these providers, including Anthropic, Google, and OpenAI. These providers process this information on our behalf to return a result; they are subject to their own terms and privacy commitments. We do not sell your information to these providers.
If you choose to connect with an attorney or public defender through our service, we share relevant information about your matter with that professional so they can assess and assist with it. That professional is independent of LawSensai and handles your information under their own professional and legal obligations.
7. Data Retention
We retain your personal information only as long as necessary:
8. Contact Us
Privacy Team
For privacy-related inquiries, data requests, or concerns about how we handle your information.
Privacy Escalation Contact
For GDPR-specific inquiries or to escalate privacy concerns.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we'll also send you an email notification. We encourage you to review this policy regularly.