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Have questions? Need assistance? Our support team is ready to help you navigate your legal needs.
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Send your question using this form or email hello@lawsens.ai directly.
AskSensai
Our AI assistant offers general legal information and helps you explore LawSensai.
It is not a human support channel or a substitute for an attorney.
Support by Email
Use the contact form or hello@lawsens.ai for account or product questions.
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Frequently Asked Questions
Quick answers to common questions
How do I get started with LawSensai?
Choose the service that fits your needs: DIY legal documents, Attorney Matching, or AskSensai for general legal questions. AskSensai access depends on current account and feature settings. If the page asks you to sign in, an account is required to continue. Where anonymous access is enabled, usage limits apply and the session is not saved to an account.
Are the legal documents state-specific?
Yes! All our document templates are customized for each state's legal requirements. When you create a document, you'll select your state and the template will automatically include the correct language and provisions.
How much does it cost?
We offer a free tier and several paid subscription plans with expanded features including Criminal Defense, EasySuit, and attorney matching. Visit our Pricing page for current plan details.
Is my information secure?
LawSensai uses account authentication and access controls for protected features. Data may be processed by the service providers described in our Privacy Policy. You choose what to share through supported attorney-handoff features. Review the Privacy Policy and Security page before submitting sensitive information.
Can I get a refund?
Yes. Paid subscription plans carry a 30-day money-back guarantee on your first payment, and Smart Legal Documents carry a 30-day money-back guarantee on the purchase. Email support@lawsens.ai from your account address within 30 days and we'll refund it to your original payment method; no reason needed. Attorney fees are subject to each attorney's individual refund policy. Full details are in the Refund Policy section of our Terms of Service.
Do you offer customer support?
Yes. Use the contact form or email hello@lawsens.ai for account and product questions. AskSensai is an AI assistant for general legal information; it is not a human support channel.
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