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Frequently Asked Questions
Quick answers to common questions
How do I get started with LawSensai?
Simply choose the service that fits your needs: DIY legal documents for creating legal documents, Attorney Matching to find a lawyer, or our AI assistant AskSensai for quick legal questions. Ask AskSensai with no account required; you'll need to create one to access full features.
Are the legal documents state-specific?
Yes! All our document templates are customized for each state's legal requirements. When you create a document, you'll select your state and the template will automatically include the correct language and provisions.
How much does it cost?
We offer a free tier and several paid subscription plans with expanded features including Criminal Defense, EasySuit, and attorney matching. Visit our Pricing page for current plan details.
Is my information secure?
Absolutely. We use bank-level encryption to protect your data. Your information is never shared with third parties without your explicit consent. All attorneys in our network sign confidentiality agreements.
Can I get a refund?
Yes. Paid subscription plans carry a 30-day money-back guarantee on your first payment, and Smart Legal Documents carry a 30-day money-back guarantee on the purchase. Email support@lawsens.ai from your account address within 30 days and we'll refund it to your original payment method; no reason needed. Attorney fees are subject to each attorney's individual refund policy. Full details are in the Refund Policy section of our Terms of Service.
Do you offer customer support?
Yes. Email us at hello@lawsens.ai or use live chat. We typically respond to emails within 24 hours during business hours (Mon-Fri, 9am-6pm PT).
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